FAQ

Questions, answered.

How do Velora lights work?

Each product is designed around a simple setup. Product-specific instructions and power requirements are provided with the item.

Are the lights easy to install?

Our lights are designed for straightforward installation. Please follow the instructions supplied with your product and ensure the mounting area is clean and suitable.

How long does delivery take?

Delivery times depend on your location and the shipping option selected at checkout. Your order confirmation will contain the relevant details.

Can I return my order?

Yes, subject to our returns policy and the applicable conditions. Contact us if you need help with a return.

Do you offer support?

Absolutely. If you have a question about an order or product, use our contact page and we'll help you.